Manager Page Overview

This panel shows the status of the system services, the indexer and spider status, system information and the enabled modules.

Services

This panel shows the services viewable for case managers.

  • Indexer

    This displays whether the the indexer is enabled or not. Here it’s also possible to stop or restart the indexer.

  • Processing status

    This displays whether the indexer is busy (active) processing or not.

  • Clean index

    It’s possible to clean the index within a case.

    Caution

    If you decide to clean the index please keep in mind that the whole case will need to be reindexed and that all progress you’ve done so far will be lost. This action is irreversible, so be cautious when using this feature.

Progress Status

This panel displays the general status of the indexer within the case you’re viewing.

It displays the following statistics:

  • Progress

    Percentage of collection index progress.

  • Collection

    Name of the collection that is currently being indexed.

  • Time passed

    Time passed since starting indexation on this collection.

  • Time remaining

    Estimate on the time needed to fully index the current collection.

  • Total number

    Number of items in this collection that need to be indexed.

  • Items processed

    Number of items in this collection that have been indexed.

Checks & Balances

Shows whether the indexed documents adds up correctly. There are three different statuses that can be shown:

  • Everything adds up correctly

    This means that the sum of documents in the case match with what the indexer found.

  • There are missing documents

    This means that the sum of documents in the case do not match with what the indexer found. In this case there are missing documents and you can investigate these by clicking the link provided.

  • Sum of docs in workflow is different from total in index

    This means that the sum of documents in the case do not match with what the indexer found.

Important

Please keep in mind that while the case is still indexing the checks & balances status will vary. After the indexation process of your case is completely done, everything will usually add up correctly.

Index Stats

Index stats displays some basic information about the indexed source(s).

  • Number of documents

    Shows the number of indexed documents.

  • Counted number of documents

    This only shows up when there are missing documents and displays the total count of documents.

  • Missing documents

    This only shows up when there are missing documents and provides a link to see the missing documents.

  • Not indexed documents

    This only shows up when there are documents that aren’t indexed. Shows the number of not indexed documents.

  • Size of source

    Shows the size of the source(s) connected in MB.

  • Mail parents

    Shows the total number of indexed mail parents.

  • Document parents

    Shows the total number of indexed documents.

System Status

System status displays some basic system statistics and the appliances current workload.

It displays the following statistics:

  • Uptime Current

    Uptime of the appliance.

  • Software Version

    Current software version.

  • Users

    Number of users in the system.

  • Queries

    Total number of queries ran on the appliance. This includes system queries as well.

  • IP Current

    IP address of the appliance.

  • Harddisk Current

    Disk usage of the appliance.

    Note

    External mounts are not taken into account.

  • Load

    Current workload on the appliance.

Workflow

If workflow is enabled, this panel shows the workflow states and how many documents are in the different available states. The image below is an example of our standard workflow, but this might look different depending on how the workflow within your case is set up.

Tag Info

Within this panel an overview is given of the available tags and how many documents are tagged with the specified tag. If there are tagged documents you can also download a CSV list (up until max 50K documents within that tag).

Shares

This panel shows an overview of the connected shares.

It’s also possible to view a report of a share by clicking the button report. This will bring you to a new page with a report about that source. (See part of an example in the image below)

File Distribution Info

Within the table in this panel an overview is given over the different types of documents. This also shows the count of documents found within that type and how big the size is of all those documents from that type.

File Processing Info

Within the table in this panel an overview is given over the different types of processed documents. This also shows the total count and you’re able to download a CSV file with a list of the processed documents (up until max 500K).