Login and Credentials

When navigating to your INDICA platform, you can log in using the information provided by your system administrator. Confirm your credentials with the INDICA administrator. We recommend you use either one of these browsers to access INDICA:

  • Chrome

  • Safari

  • Mozilla Firefox

Caution

We specifically do not recommend you to use Internet Explorer.

See image below for an example of the login page.

In case you experience any troubles when logging in or displayed data significantly differs from your previous experiences, please log off and clear your browser cookies or alternatively open INDICA in an Incognito window.

Two-Factor Authentication

Users may also enable two-factor authentication. This can be done by navigation to the user settings from the case dropdown in the upper right corner.

Once in the user settings, two-factor authentication can be enabled. This will require the use of a smartphone with an authenticator app. We recommend the Authy and Google Authenticator apps. All that is left to do is to follow the instructions shown and validate two-factor authentication.

Warning

Make sure to write down the recovery codes shown and put them in a safe place. If access to the authenticator app is lost and 2-factor authentication is enabled, recovery codes are the only way to log in.